Can Viola cruises be hired out for private groups?

Yes, this is subject to availability and our schedule. Please contact us directly

What activities are there to do on board?

Board games, film evenings (DVD and Plasma TV in the bar)
Browse our selection of books and magazines
Late night squid fishing
Cooking demonstrations
Sunset Party
Taichi on Viola cruise
Games on board 
Snorkeling, swimming

What activities are there for children?

We have a child’s play area with games and toys 

Is smoking allowed?

No smoking inside the boat but there is a smokers’ area on the outer deck 

Can it accommodate disabled people?

We welcome inquiries from guests with disabilities. Please contact us direct so that we can discuss in further detail

When do I have to pay for my booking?

30% of the deposit is required to secure your reservation and the final balance is required before the departure date

Do I have to arrange my own travel to Halong Bay?

No, we provide a mini bus or private car that will pick you up in the morning from your hotel, take you to Halong bay and back to Hanoi at the end of the cruise

Can I pay by credit card

All cards are accepted – see payment section for more detail

I don’t have a credit card. Can I pay in cash?

Yes, you can visit our head office at 32 Dao Duy Tu Str.., Hoan Kiem Dist.., Hanoi and pay our sales team directly

What if I have special dietary requirements?

Please notify us of any special dietary requirements or food allergies at least 1 day before your departure date. Non meat eaters are well catered for

Will any electrical equipment I bring with me work on board?

Vietnamese style electrical sockets are available in all suites. 220 volts, as is standard throughout services in Vietnam

What happens if I am taken ill?

If you have any pre-existing medical conditions that we should know about please inform us. There is also a doctor on call and Aclass cruises carries standard first aid equipment. Please ensure you have adequate medical and travel insurance

What do I need to bring with me

Original passport
Swim wear
Sun cream
Sun hat and glasses

Is there internet available?

yes, of course. Viola cruise is equipped internet wifi on board for free using